Frequently Asked Questions
Everything you need to know about your La Veste experience, from shipping to sustainable craftsmanship.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a pre-paid shipping label.
How do I ensure I'm ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for our structured outerwear and sizing down for our oversized knits.
Where are La Veste garments produced?
We are committed to ethical manufacturing. 90% of our collection is produced in family-owned ateliers in Portugal and Italy, ensuring fair wages and high-quality craftsmanship.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Is your packaging eco-friendly?
Yes, all La Veste orders are shipped in 100% recycled and biodegradable packaging to minimize our environmental footprint while keeping your garments protected.